SmallBizGenius Analysis
Dailysteals is an e-commerce site offering discounted goods, but customer experiences are mixed. While some reviewers praise the deals and fast shipping, others report issues with product quality, order fulfillment, and customer service responsiveness.
Category Breakdown
Scores based on analysis of 96 recent reviews
Product Quality
6.0/10Many reviewers express concerns about the quality of products received, often describing them as "junk" or "cheap crap." Several customers reported receiving damaged, defective, or misrepresented items, such as broken coffee pots, damaged knives, and falsely advertised clothing.
25 reviews mention thisShipping & Delivery
7.0/10Shipping experiences are inconsistent, with some reviewers praising fast delivery while others report significant delays or non-delivery. Some customers also noted issues with items being shipped in multiple packages or without proper tracking information.
20 reviews mention thisCustomer Service
5.5/10Customer service receives significant criticism, with reviewers describing it as "awful" and "unhelpful." Common complaints include slow response times, unhelpful or confusing messages, and difficulty resolving issues such as incorrect addresses, missing items, and returns.
18 reviews mention thisPricing & Value
8.5/10Many reviewers appreciate the low prices and "great deals" offered by Daily Steals. Customers often mention finding products at prices significantly lower than those of other retailers, making it an attractive option for budget-conscious shoppers.
15 reviews mention thisReturns & Refunds
4.5/10The return process is frequently described as difficult and frustrating. Customers report being required to provide extensive documentation, pay for return shipping, or being denied returns altogether, even for defective items.
10 reviews mention thisPros & Cons
What Customers Love
"I found just what I was looking for at the best possible price."
"Shipped really fast. Great quality and price."
"Easy ordering. Great deal"
"You delivered the wrong items and have…: There was a mixup on my recent order but everything was made right. Great response from customer service."
"Daily Steals has a wide variety of good priced items."
Common Complaints
"This company sells trash!: Do not buy here. I bought one of their ‘junk’ boxes for $34 as part of a Christmas charity event and there was nothing in there that this company sells, it is all truly trash."
"After 2 weeks I still haven’t received my package. The tracking still says awaiting carrier pickup."
"Terrible Customer Service (On a very reasonable request)."
"Return made very difficult: The pajamas came and seemed of decent quality for the price but I ordered XL and these were too small for even a large."
"No update on shipping for product.: Would be better if item was updated for shipping."
Common Questions About Dailysteals
Answers derived from customer review patterns
Is Dailysteals legit and trustworthy?
Based on 96 reviews, Dailysteals has a mixed reputation. While some customers report positive experiences with great deals and fast shipping, a significant number of reviewers have encountered issues with product quality, order fulfillment, and customer service. The negative experiences, including reports of damaged items and difficult returns, suggest that while Dailysteals is a real company, trustworthiness can vary. Customers should exercise caution and manage their expectations when making purchases.
Based on 45 reviewsDoes Dailysteals have good customer service?
Customer service is a major point of concern for Dailysteals. Many reviewers describe the customer service as "awful" or "unhelpful," citing slow response times, confusing communication, and difficulty resolving issues. Some customers report struggling to get refunds or resolve problems with incorrect orders. While a few reviewers mention positive experiences, the overwhelming sentiment suggests that customer service is a significant weakness.
Based on 30 reviewsIs Dailysteals worth it for small business?
For small businesses, Dailysteals presents a mixed bag. The low prices can be attractive for sourcing inexpensive supplies or promotional items. However, the inconsistent product quality and unreliable customer service pose risks. Small businesses should carefully vet products, understand the return policies, and be prepared for potential issues with order fulfillment. If reliability and quality are paramount, it may be best to seek alternative suppliers.
Based on 15 reviewsWhat is Dailysteals' return policy like?
The return policy is a frequent source of frustration for Dailysteals customers. Many reviewers report that the return process is difficult, requiring extensive documentation and often requiring customers to pay for return shipping. Some customers have been denied returns even for defective items. This makes it essential to carefully consider purchases and be aware of the potential challenges in returning items.
Based on 10 reviewsWhy are Daily Steals' prices so low?
Reviewers speculate that Daily Steals can offer low prices due to factors such as selling items with a shorter shelf life or sourcing products from liquidation sales. One reviewer suggested that a serum they purchased might have had less than six months of shelf life remaining. This allows Daily Steals to offer significant discounts, but it also means that product quality and freshness may sometimes be compromised.
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